1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and other contact details you provide when requesting a quote, scheduling a service, or contacting us.

• Property Information: Details about your roofing project, including property address, roof specifications, and photos.

• Payment Information: Credit card or other payment details when processing transactions (handled securely by our payment processors).

• Website Usage Data: Information about your browsing behavior on our website, such as IP address, browser type, device information, and pages visited (collected via cookies and similar technologies).

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our roofing services.

• To communicate with you about your project, including quotes, scheduling, and updates.

• To process payments and fulfill transactions.

• To respond to your inquiries and provide customer support.

• To send promotional materials, newsletters, or updates (only with your consent).

• To analyze website usage and improve our online presence.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With trusted service providers who assist us in operating our business (e.g., payment processors, contractors, or marketing platforms).

• When required by law or to protect our rights, property, or safety.

• With your consent for specific purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using secure servers, encryption, and access controls. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of receiving marketing communications.

• Request a copy of the data we hold about you.

• Withdraw consent for data processing (where applicable).

To exercise these rights, please contact us at [insert contact email or phone number].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]

• Phone: 832-226-8145

Effective Date: [02/27/2025]

Thank you for trusting Heart Roofing with your roofing needs. Your privacy is our priority!